The service at justhom.com is great and helped me find a particular style. HOM products are nearly impossible to find in the U.S. and I'm glad to... read more
- J.J.
As a new customer can I just say how impressed I am with the quick efficient service you offer and the fact you really do care about your... read more
- S. Shute
I am really very very impressed with the 2 pairs of swim shorts I ordered on Sunady evening which arrived Tuesday morning. I have brough Hom before... read more
I've added my selections to basket but when i go to checkout they are not there
A:
This is most likely because you have disabled cookies and/or javascript in your browser, This commonly happens if you have something like Norton internet security package installed and have the security level set too high.
Cookies and javascript MUST be turned on as they are used to remember what you have added to basket.
Q:
You seem to be out of stock of a lot of sizes!! don't you guys ever restock?
A:
One of the unique things about justhom.com is that we don't only bring you the latest designs but also we try our best to get some older firm favourites which you can't buy anywhere else. One result of this is that due to some of the older lines no longer being manufactured it can be nigh on impossible to secure a full size range for that design - rather than just not getting in that range we feel that it is worth our while to try and stock whatever is available to us.
Q:
HOM Sizing - slim or relaxed?
A:
HOM underwear and swimwear has a 'continental' fit so many wearers prefer to go up a size - eg buying a 34 for their 32 waist.
If in doubt ask adam@justhom.com
Q:
Where are HOM's designed and made?
A:
French designed, French made.
Q:
What is an HO1 opening?
A:
HOM's famously comfortable and effective horizontal opening - more stylish and swift than a traditional 'side exit' on men's pants!
Q:
Why only men's underwear, why nothing for women?
A:
Well, women have bought (and borrowed) HOM's T-shirts and tops, but really everything on justhom.com is for women (or men) who appreciate guys in great pants.
Q:
How do I know you are selling genuine HOM underwear?
A:
Our stock comes direct from the HOM headquarters in Marseilles, France.
Unlike some other online retailers we include all the boxes (although we do flatten them for ease of postage) to prove that these are genuine items, you may expect the underwear to come with swing tags (like you would find in a high street store) but because these items are pre-boxed in France and all information is included on the boxes themselves.
Q:
Are HOM underwear good quality?
A:
In our honest opinion HOM is probably some of the best made and designed men's underwear in the world, the owner of the justhom.com shop has been a fan of HOM underwear for over 7 years and has worn many of the various ranges and styles that are currently available here.
Each item is checked before shipping for any fabric faults, loose threads etc.
Q:
How long does it take between me placing an order and the item getting shipped/posted?
A:
The HOM stockroom is physically manned between the hours of 8.30am & 6.00pm GMT , usual time between receiving your completed order, the item being checked, packed and getting despatched to the postal office is usually around 10-15 minutes. If a order is placed after 5pm GMT then the order will be fulfilled at 8.30am the next morning (not including Sundays)
Q:
"I've never worn a thong before, would it suit me?"
A:
It's a bit like how long is a piece of string! , some people suit a thong and some don't, the only way to find out is to try one.
